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Support Guide

Gambling Help and Support in Australia — Free, Friendly and Available Now

Where to find free, confidential support, the gentle first steps to take, and how family and friends can get help too.

RollieBet96 Guide · 5 min read · Updated October 2026
Before you start Support is free and confidential. Call 1800 858 858 or visit Gambling Help Online any time.

You Are Not Alone

If gambling has stopped feeling like fun, or you are worried about someone else, please know that help is available, it is free, and reaching out is a brave and positive step.

Plenty of people have been in the same place and found their way back to feeling in control. You can take this at your own pace.

Free and Open Right Now Call the national gambling helpline on 1800 858 858 or visit Gambling Help Online. Support is free and confidential, and counsellors are there to listen.

Where to Find Support

Support What it offers How to reach it
National Gambling Helpline Free, confidential phone support 1800 858 858
Gambling Help Online Free online chat, email counselling and information gamblinghelponline.org.au
BetStop National self-exclusion from licensed online and phone wagering providers betstop.gov.au
National Debt Helpline Free financial counselling 1800 007 007
Lifeline Support whenever things feel heavy 13 11 14

Gentle Signs It May Help to Talk

Everyone is different, but these are common signs that a chat with someone could feel good:

  • Spending more time or money than you planned.
  • Thinking about gambling a lot of the time.
  • Feeling stressed, low or on edge after playing.
  • Wanting to win back money you have lost.
  • Hiding how much you play from people close to you.

Noticing any of these is not a failure. It is a useful first step.

Taking the First Step

1

Pause and breathe

Take a break from playing while you think. You are allowed to stop for a while.

2

Reach out

Call 1800 858 858 or use the online chat. You can simply say you would like to talk.

3

Put helpful tools in place

Set deposit limits, take a break, or consider self-exclusion for as long as feels right.

4

Talk to someone you trust

A friend, family member or doctor can be a great support.

5

Celebrate each step

Each day you take care of yourself is a good day.

Tools That Support You

You can add extra support in your everyday life:

  • Deposit and time limits on any account you use.
  • Self-exclusion, including BetStop for licensed wagering, and venue self-exclusion for pubs and clubs.
  • Bank tools: many banks let you block gambling transactions on your cards. Ask yours.
  • Blocking software for phones and computers.

For more on limits and breaks, read Responsible Gambling Tools and Help in Australia.

If You Are Worried About Someone Else

Caring about someone who gambles can be hard. Support is also available for family and friends:

  • Choose a calm moment to talk, and start with how much you care.
  • Listen first, without blame.
  • Look after yourself too. Free counselling is available for family members through the helpline and Gambling Help Online.
  • Remember that change is possible, and you do not have to do it alone.

Looking After Your Finances

Money worries can feel heavy, but there are friendly people who can help you sort things out:

  • The National Debt Helpline offers free financial counselling on 1800 007 007.
  • Your bank may offer hardship support if you ask.
  • Writing down your income and bills in one place often makes things feel more manageable.

Gambling Help and Support FAQ

What help is available for gambling problems in Australia?
Free, confidential support is available 24/7 through the national helpline on 1800 858 858 and Gambling Help Online. There are also self-exclusion tools, financial counselling and support for family and friends.
Is gambling help free?
Yes. The national helpline and Gambling Help Online are free and confidential.
What is BetStop?
BetStop is the national self-exclusion register. It lets you exclude yourself from all licensed online and phone wagering providers in one go.
Can my family get support too?
Yes. Family and friends can speak to a counsellor through the national helpline and Gambling Help Online.
What if I am struggling with money?
The National Debt Helpline offers free financial counselling on 1800 007 007, and many banks have hardship teams you can talk to.
RollieBet96 Guide

Support Is Here

Reaching out is a positive step, and help is only a call or chat away. 18+ only.

Information may change. Check official sources for the latest details.

Gambling should always be entertainment

Set limits, take breaks, and never chase losses. If gambling is causing you harm, call the national gambling helpline on 1800 858 858 or visit Gambling Help Online.

This guide is general information only and is intended for readers aged 18 and over. It is not legal advice.